1. Introduction

Data-Socket ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI middleware platform and services.

By using Data-Socket, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

Name and email address when you create an account
Payment information when you subscribe to our services
Contact information when you reach out to our support team
Usage data and analytics related to your use of our platform

2.2 Data You Upload

When you use Data-Socket, you may upload documents, files, and other data to our platform. This data is processed to provide our AI services but remains under your control.

2.3 Technical Information

We automatically collect certain technical information:

IP address and device information
Browser type and version
Operating system
Usage patterns and analytics
Error logs and performance data

3. How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain our AI middleware services
To process your data and generate AI responses
To improve and optimize our platform
To communicate with you about your account and services
To provide customer support
To detect and prevent fraud or abuse
To comply with legal obligations

4. Data Processing and AI Services

When you upload data to Data-Socket, we process it through our AI models to provide intelligent responses and insights. This processing includes:

Document parsing and text extraction
Data embedding and vectorization
AI model inference and response generation
Query processing and result delivery

Your uploaded data is processed securely and is not used to train our AI models without your explicit consent.

5. Data Security

We implement comprehensive security measures to protect your data:

End-to-end encryption for data in transit and at rest
Secure data centers with physical and digital security
Regular security audits and penetration testing
Access controls and authentication mechanisms
Data backup and disaster recovery procedures
Compliance with industry security standards

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

With your explicit consent
To comply with legal obligations or court orders
To protect our rights, property, or safety
With trusted service providers who assist in operating our platform
In connection with a business transfer or merger

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request access to your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Portability: Request a copy of your data in a portable format
Objection: Object to certain processing activities
Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at winklogiq@gmail.com

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. The retention period depends on the type of data and the purpose for which it was collected.

Account information: Retained while your account is active
Uploaded data: Retained according to your account settings
Usage logs: Retained for up to 12 months for security and analytics
Payment information: Retained as required by financial regulations

9. International Data Transfers

Data-Socket operates globally and may transfer your data to countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

Remember your preferences and settings
Analyze usage patterns and improve our services
Provide personalized content and features
Ensure security and prevent fraud

You can control cookie settings through your browser preferences.

11. Children's Privacy

Data-Socket is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Your continued use of Data-Socket after any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: winklogiq@gmail.com

Address: Data-Socket Inc., [Your Business Address]

Data Protection Officer: winklogiq@gmail.com

14. Legal Basis for Processing (EU Users)

For users in the European Union, our legal basis for processing personal information includes:

Performance of a contract (providing our services)
Legitimate interests (improving our platform, security)
Consent (marketing communications, optional features)
Legal obligations (compliance with laws and regulations)

15. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

Right to know what personal information is collected and how it's used
Right to delete personal information
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising privacy rights

To exercise your CCPA rights, please contact us at winklogiq@gmail.com